Terms and Condition
Welcome to the www.directenglish.com website (the “Website”). Please read these terms and conditions carefully before using the Website.
You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age and are lawfully able to accept these terms and conditions. If you are not 18 years of age, please cease using this Website immediately.
These terms and conditions apply between you, as a user of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Linguaphone Group Limited (registered in England and Wales under company number 05694539 with registered office address Liongate Enterprise Park, 80 Morden Road, Mitcham CR4 4PH, United Kingdom) trading as Direct English, the owner and provider of this Website (“Linguaphone Group Ltd”, “we” or “us”).
Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon whenever you make use of the Website. We recommend that you print a copy of these terms for future reference and you must ensure you check back on this page of the Website regularly to ensure you are aware of any and all changes to these terms which we may make from time to time. We reserve the right to change any of the terms and conditions set out herein or any policy or guideline referred to herein or on the Website at any time and at our sole discretion. When we make changes, we will revise the “last updated” date at the top of the terms and conditions. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website following the posting of changes will constitute your acceptance of such changes.
If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.
(last revised April 2017)
Information About Us
The Website is a site owned and operated by Linguaphone Group Ltd. Our main trading address is the same as our registered office stated above and our VAT number is 872905009.
Access to the Website and Disclaimers
We will always try to ensure that availability of our Website and online subscription services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed.
ANY ONLINE FACILITIES, TOOLS, SERVICES, CONTENT OR INFORMATION THAT WE MAKE AVAILABLE THROUGH THE WEBSITE ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS. WE GIVE NO WARRANTY THAT THEY WILL BE FREE OF DEFECTS AND/OR FAULTS.
TO THE MAXIMUM EXTENT PERMITTED BY THE LAW, WE PROVIDE NO WARRANTIES (EXPRESS OR IMPLIED) OF FITNESS FOR A PARTICULAR PURPOSE, ACCURACY OF CONTENT OR INFORMATION, COMPATIBILITY AND SATISFACTORY QUALITY. WE MAY UPDATE THE WEBSITE FROM TIME TO TIME AND MAY CHANGE THE CONTENT AND/OR ANY INFORMATION ON IT AT ANY TIME WITHOUT PRIOR NOTICE TO YOU. HOWEVER, WE ARE UNDER NO OBLIGATION TO UPDATE INFORMATION OR CONTENT ON THE WEBSITE AND YOU MUST NOTE THAT ANY CONTENT OR INFORMATION ON THE WEBSITE MAY BE OUT OF DATE AT ANY GIVEN TIME.
WE ALSO DO NOT WARRANT OR REPRESENT THAT THE WEBSITE OR ANY FEATURES OR CONTENT CONTAINED THEREIN, OR ANY SERVICE PROVIDED BY US, WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.
NO ADVICE, RESULTS OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU VIA THE WEBSITE OR OUR SERVICES SHALL CREATE ANY WARRANTY OR REPRESENTATION NOT EXPRESSLY MADE IN THESE TERMS AND CONDITIONS. IF YOU ARE DISSATISFIED WITH THE WEBSITE OR ANY ASPECT OF ANY OF OUR SERVICES, YOUR SOLE REMEDY SHALL BE TO DISCONTINUE USING THE WEBSITE.
Whilst we use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guarantee in that regard and you must take responsibility for your own security, that of your personal details and your computer(s). You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these terms and conditions and the other terms and policies referred to herein and that they comply with them.
WE ACCEPT NO LIABILITY FOR ANY DISRUPTION OF THE WEBSITE OR ACCESS TO OR NON-AVAILABILITY OF THE WEBSITE BEYOND OUR REASONABLE CONTROL OR WHICH MAY BE REQUIRED AS A RESULT OF EMERGENCY OR PLANNED MAINTENANCE AND/OR MANAGEMENT OF THE WEBSITE. YOUR ACCESS TO THE WEBSITE MAY BE OCCASIONALLY SUSPENDED OR RESTRICTED TO ALLOW FOR REPAIRS, MAINTENANCE OR THE INTRODUCTION OF NEW FACILITIES OR SERVICES. WE WILL ATTEMPT TO LIMIT THE FREQUENCY AND DURATION OF ANY SUCH SUSPENSION OR RESTRICTION. ACCESS TO THE WEBSITE REQUIRES INTERNET ACCESS WHICH YOU ARE SOLELY RESPONSIBLE FOR PROCURING AND FOR WHICH WE SHALL HAVE NO LIABILITY OF ANY KIND. YOU MUST ALSO ENSURE THAT YOU HAVE SUITABLY COMPATIBLE COMPUTER EQUIPMENT AND SOFTWARE TO ENABLE USE OF THE WEBSITE AND OUR SERVICES.
We reserve the right to alter, suspend or discontinue any part (or the whole of) the Website at any time including, but not limited to, any products and/or services available. In the event of a total discontinuation of the Website, we will use reasonable endeavours to give you a minimum of 60 days’ prior notice of the same and shall notify you of any alternative website with which we intend to replace the Website (if any – there being no obligation on us to create, implement or operate any such replacement). These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms and conditions or any other applicable terms or policies. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at firstname.lastname@example.org.
Intellectual Property Rights and Acceptable Use
All content and information included on the Website is the property of Linguaphone Group Ltd, our affiliates and/or other relevant third parties from whom we have licensed it and is protected by English and international copyright and database right laws. The compilation of all content and all software on the Website is the exclusive property of Linguaphone Group Ltd and/or its affiliates and/or its licensors and is protected by English and international copyright and database right laws, as applicable.
In these terms and conditions, content includes, without limitation, any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of the Website. By continuing to use the Website you acknowledge that such content is protected by copyright, trademarks, database rights and other intellectual property rights which are owned by Linguaphone Group Ltd and/or its affiliates and licensors. Nothing on the Website shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the Website without our prior written permission.
Individual documents on the Website may be subject to additional terms indicated in those documents. The use of the Website and the content therein is permitted to private, non-commercial use. The use of press releases and other documents classified as public is permitted in public communications if the source for the information has been stated.
You may, for your own personal, non-commercial use only, retrieve, display and view the content on a computer screen and print copies of extracts from pages on the Website for personal use only and not for redistribution to any third party. You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any content or any part thereof without the written permission of Linguaphone Group Ltd.
Please note that the Website is an independent website owned and operated by Linguaphone Group Ltd. It is not affiliated in any way with any other website, trademark or branding owned or operated by third parties.
Each of www.directenglish.com and ‘Direct English’ is a trademark, registered trademark or intellectual property managed by Linguaphone Group Ltd in the European Union and/or other jurisdictions. The graphics, logos, page headers, button icons, scripts and service names of www.linguaphone.co.uk, www.linguaphonegroup.com and www.linguaphone-ishop.com are the trademarks or intellectual property of Linguaphone Group Ltd. Linguaphone Group Ltd’s trademarks and intellectual property may not be used in connection with any product or service that is not branded “Direct English” or with one of Linguaphone Group Ltd’s other brand names, nor in any manner that is likely to cause confusion among customers, nor in any manner that disparages or discredits Direct English or Linguaphone Group Ltd or any of its marks or intellectual property. You may not use metatags or any other “hidden text” utilising “Direct English” or any other name, trademark or product or service name of Linguaphone Group Ltd without our prior written permission.
All other trademarks not owned by Linguaphone Group Ltd that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Linguaphone Group Ltd. Direct English is a registered trademark owned by Linguaphone Group Ltd. Other product and company names mentioned herein may be trademarks or trade names of their respective owners.
Your access to the Website should not be construed as granting, by implication, or otherwise, any licence or right to use any marks appearing on the Website without the prior written consent of Linguaphone Group Ltd or the relevant third party owner thereof. Linguaphone Group Ltd and its affiliates maintain and defend their brand names and trademarks via selected agencies who work alongside the trademark bodies of each country’s government. A constant search for any infringements to our brands or copyrights is undertaken and suitable action taken to prevent or cease abuse.
Images have been supplied by Linguaphone Group affiliates and partners and any other images are copyright of Getty Images Inc. and/or Thinkstock Images.
You may not use the Website for any of the following purposes:
1. in any way which causes, or may cause, damage to or which may disable, overburden, impair or harm the Website or any of our servers, networks, computer systems or resources or which interferes with any other person’s use or enjoyment of the Website;
2. in any way which is harmful, unlawful, illegal, offensive, abusive, indecent, defamatory, obscene, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order or which infringes any third party’s rights;
3. knowingly introducing viruses, Trojan horses, worms, logic bombs or other material which is malicious or technologically harmful, whether in respect of the Website itself or otherwise;
4. in any way which attempts to gain or is successful in gaining unauthorised access to our servers, computer systems, networks, the Website or any of our software or databases;
5. making, transmitting or storing electronic copies of content protected by copyright or any other intellectual property right without the permission of the owner;
6. fraudulent purposes or in any way in connection with political campaigning, commercial solicitation, chain letters, mass mailings or any “spam” to cause annoyance, inconvenience or needless anxiety.
You may not systematically extract and/or re-utilise parts of the contents of the Website without express written consent from LG&DE. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of the Website, without express written consent from LG&DE. You also may not create and/or publish your own database that features substantial (for example but without limitation, our prices and product listings, substantial elements of our content and other material elements of the Website) parts of the Website without express written consent from LG&DE.
You must not attack the Website via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them, to which you hereby expressly and irrevocably consent. In the event of such breach, your right to use the Website will also cease immediately.
You must not allow any third party to make use of the Website using your subscription or subscription details. Your subscription is purely personal to you and any password you use must be kept confidential at all times.
We may from time to time provide interactive services on the Website, including, without limitation:
· our Social App, enabling interactive discussions with other users of the Website
· Chat rooms.
· Bulletin boards.
Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on the Website, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on the Website, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
Uploading content to the Website
Whenever you make use of a feature that allows you to upload content to the Website, or to make contact with other users of the Website, you must comply with the content standards set out below.
You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to the Website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of the Website a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you licence to us are described in the next paragraph (Rights you licence).
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to the Website constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of the Website.
We have the right to remove any posting you make on the Website if, in our opinion, your post does not comply with the content standards set out below.
The views expressed by other users on the Website do not represent our views or values.
Rights you licence
When you upload or post content to or via the Website, you grant the following licenses:
· To us and our affiliates, the non-exclusive, transferable, worldwide, royalty-free, sub-licensable right to use, store, copy and distribute any content you post on or in connection with the Website;
· To other users, the non-exclusive, transferable, royalty-free, worldwide right to freely access and use such content and to associate it with you.